Frequently Asked Questions.

What is Psychotherapy and How Can It Help Me?

Psychotherapy at Flow of Life Psychotherapy is a collaborative, online mental health support service designed to help you reconnect with your inner flow. By engaging in a supportive conversation for personal growth, you’ll explore your thoughts, feelings, and behaviours in a safe, non-judgmental space. My integrated, evidence-based approach empowers you to gain clarity, develop effective coping skills, and overcome challenges such as anxiety, burnout, and depression.

What Issues Can I Bring to Therapy?

You’re welcome to bring any concerns affecting your emotional, mental, or relational well-being. Whether you’re dealing with stress, anxiety, depression, relationship challenges, low self-esteem, trauma, grief, or life transitions, my online counselling services in Australia are tailored to support your unique journey.

Do I Need to See a GP First or Have a Mental Health Care Plan?

No, you don’t need to see a GP first, and no mental health care plan is required to access my online psychotherapy services. I believe that mental health support should be accessible and straightforward—allowing you to begin your journey without extra hurdles.

What Are Your Fees and Do You Offer a Sliding Scale?

My standard fee is $135 per session, designed to match the typical gap fee after a Medicare rebate. Although I do not process Medicare rebates directly, this pricing means you only pay the gap fee without needing a mental health care plan. Additionally, I offer a sliding scale to ensure that quality online psychotherapy remains affordable for everyone.

What if I Need to Cancel or Reschedule a Session?

If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. This policy ensures that appointment slots can be offered to other clients, making the best use of our time together.

What Languages Do You Offer Therapy In?

I provide online therapy in both English and Thai, giving you the flexibility to choose the language that feels most comfortable.

How Many Sessions Will I Need?

The number of sessions varies based on your individual goals and circumstances. Some clients benefit from just a few sessions to gain clarity, while others prefer ongoing support for deeper personal growth. We’ll discuss your specific needs during your initial consultation to create a treatment plan that truly works for you.

Are Online Therapy Sessions Confidential?

Absolutely. All sessions are conducted using secure video conferencing platforms, so your information remains private. Your details are kept confidential, except in situations where disclosure is legally required for safety reasons (for example, if there is a risk of harm to yourself or others).

What Can I Expect During My First Session?

Your first session is all about getting to know each other. We’ll talk about your concerns and goals while creating a warm, supportive space where you feel heard and understood. This initial conversation sets the foundation for a trusting therapeutic relationship that helps you embrace your inner flow.

What Is the Duration of Each Session?

Each online session lasts 60 minutes—providing ample time for us to engage in a meaningful, supportive conversation.

What Therapeutic Approaches or Modalities Do You Use?

I integrate a range of approaches to suit your individual needs. My practice blends evidence-based methods including Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), mindfulness techniques, person-centred therapy, and mentalisation. This flexible, integrated approach is designed to empower you to overcome challenges and achieve lasting change.

How Do I Prepare for an Online Session?

To get the most out of your session, choose a quiet, comfortable space where you won’t be interrupted. Ensure your device’s camera and microphone are working properly and test your internet connection ahead of time. It can also be helpful to jot down any thoughts, questions, or topics you’d like to explore so that we can focus our conversation on what matters most to you.

What Happens if There Are Technical Difficulties During My Session?

If technical issues occur during your session, please remain patient. I’ll attempt to reconnect through the video platform right away. If we can’t re-establish the connection promptly, we’ll reschedule the session at no extra charge so that you don’t miss out on your support.